Warranty & Service

We want to provide our customers with the best service possible and we are constantly improving and fine-tuning the Living Light lamp for optimal functioning. However, we can’t always fully control some of the elements, because the Living Light lamp works with new technologies and nature.

The available amount of energy depends on the well-being of the plant and its circumstances. So for the best performance of the Living Light lamp it is most important that you don’t treat it like an ordinary plant. This Living Light lamp can only function when the water level is always right, see watering. Next to that it is very important that you don’t give extra nutrition to the plant, this will influence the technology in a negative way. Please read through the general information and maintenance carefully in order to not damage your Living Light lamp.

The Living Light lamp is a merger technology and nature. So, nurture the plant with love and handle the lamp with care. Then the Living Light lamp will provide you with the moodlight experience. Please find the capabilities on the usability page usability page, part ‘What is the performance of the lamp?

If something is not working properly and our support page does not bring the solution. Do not hesitate to contact us [email protected]